Privacy Policy

Privacy Policy

Effective Date: 07/01/2026

Dilden Bros. Well Drilling respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our websites, including dildenbrothers.com and dildendrilling.com, or contact us through the website.

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By using our websites, you agree to the practices described in this Privacy Policy.

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Information We Collect

Our website is simple and does not include a chatbot, online payment portal, customer account login, or online scheduling system.

When you use our Contact Us form, we may collect the information you choose to provide, including:

• Name

• Email address

• Phone number

• Message or service request details

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Because our website hosting service may also collect certain technical and usage information automatically when you visit the site. This may include information such as your device type, browser type, IP address, general location based on IP address, pages visited, date and time of visit, referral information, cookies, and similar website performance or security data. This information is required to allow the website to function.

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How We Use Information

Dilden Bros. may use the information you provide to:

• Respond to your questions or service requests

• Contact you about well, pump, water system, or related services

• Schedule or discuss service

• Provide estimates, follow-up, or customer support

• Maintain business records

• Improve our website and customer communication

We do not sell contact form submissions.

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Website Hosting, Cookies, and Wix Services

Our websites may use Wix hosting, forms, security tools, analytics, cookies, and related website services. Cookies and similar technologies help the website function properly, improve performance, support security, and understand general website activity.

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Some cookies may be necessary for the website to work. Others may help with analytics, performance, or user experience. You can usually adjust cookie settings through your browser, but disabling cookies may affect how the website works.

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For more information about how Wix handles information, visitors may review Wix’s own privacy policy.

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How We Share Information

Dilden Bros. does not sell your personal information.

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We may share information only when reasonably necessary, such as:

• With Wix or other website service providers that help operate the website

• With phone, email, or business service providers used to respond to requests

• When required by law, regulation, court order, or legal process

• To protect our rights, property, customers, employees, or business operations

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We may also keep records of customer communications as part of normal business operations.

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How Long We Keep Information

We keep personal information only as long as reasonably needed for business, service, recordkeeping, legal, or operational purposes.

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Contact form submissions and related communications may be kept so we can respond to your request, follow up on service, maintain customer records, or comply with business and legal obligations.

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How We Protect Information

We take reasonable steps to protect the information we receive. However, no website, email system, hosting platform, or internet transmission can be guaranteed to be completely secure.

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Please avoid sending highly sensitive information through the Contact Us form.

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Your Choices

You may contact Dilden Bros. to request that we update, correct, or delete personal information you have provided, subject to any legal, business, or recordkeeping requirements.

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You may also choose not to submit the Contact Us form and contact us by phone instead.

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Children’s Privacy

Our websites are intended for general business and service information. They are not directed to children, and we do not knowingly collect personal information from children under 13.

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Links to Other Websites

Our websites may include links to third-party websites or services. Dilden Bros. is not responsible for the privacy practices, content, or security of third-party websites.

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Changes to This Privacy Policy

Dilden Bros. may update this Privacy Policy from time to time. When updates are made, the new version will be posted on the website with a revised effective date.

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Contact Us

Questions about these Terms may be directed to:

Dilden Bros. Well Drilling
  1426 Canal Rd

  Lafayette, IN, 47905
Phone: (765) 742-1717
Email: info@dildenbrothers.com
Websites: dildenbrothers.com and dildendrilling.com